Frequently Asked Questions

How long does shipping take?

After your order is processed (1-3 business days), the estimated delivery time is typically between 7-15 business days. You will receive a tracking number via email as soon as your order has shipped.

Where do you ship from?

To offer you a unique and diverse collection, we partner with trusted suppliers and artisans from around the world. Your order will be shipped directly from our partner's warehouse to ensure the quickest delivery possible.

How can I track my order?

Once your order is shipped, we will send you an email with a tracking number and a link to the tracking website. You can use this to follow your package's journey.

What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please visit our Refund Policy page for full details.

Will I have to pay customs fees or import taxes?

International orders may be subject to customs duties or import taxes upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the customer.